FAQ

So there’s really no fee for design and consulting?

Since 100% of the fee goes toward your plant and materials purchase (roughly $500-$1500, depending on the size of your yard), the advice, design and planning are free.


Will the designer come to my site?

No, our meetings take place at the garden center. Pick up or download the Planscaper kit, to help you gather information for the meeting, then call or stop in to schedule an appointment.


What should I bring?

The packet has graph paper and instructions to help you sketch the area you want designed. Then fill out the questionnaire, take photos from different angles and print them out. And be sure to bring along any inspiration you may have such as magazine clippings.


How long does it take to get my plan?

It takes about one week.


Is there a time limit on my purchase?

No. We’ll give you a gift card for the Planscaper® amount and that gift card will not expire.


Can I use the card at any store?

Sure! It’s good at any of our four garden centers.


Can the designer plan walkways, patios and decks for me?

The design will be a conceptual sketch that can include the position of any features you would like to have in your yard. The planting diagram will show where each plant goes. It’s as easy as paint-by-number. You’ll be able to use it as a master plan to do your project all at once or in stages.


What if I have just a small area I need designed, or only have a balcony or terrace at my condo?

We can help you with any size space. We often design container plantings and self-contained water features. If there is just a portion of your yard that needs help, our program is flexible.


Who are the designers?

The full-time designers at our four garden centers are qualified design professionals with years of experience.  Read their bios.


If I decide I need help with parts of my project, like hardscaping, lighting or irrigation, can you help me?

Yes, our Residential Landscaping Department can provide any additional services, including installation and maintenance.


What if I need help picking out my plants once I have my plan and plant list?

Just stop in. We’ll help you find the right sizes and varieties. One of the benefits of Planscaper® is having friendly garden center team members ready to give you advice as you do your project, and a designer that is familiar with your yard. We’re here to help as your garden grows.


Do you deliver?

Yes, we do! Call or stop by our garden centers for details. We also offer tree planting services for those larger items.


When can we start?

Call or stop in to make an appointment with a Planscaper® designer. We’re excited to help get your project started!